Patient Care Coordinator

Narayana Nethralaya; India; On-site; INR 200,000 - 280,000; Full time

Job summary

Narayana Nethralaya is seeking an entry-level PCCO in Bengaluru to assist in patient handling and office tasks within an eye hospital setting. The role focuses on moving patient files, guiding patients, and supporting clinicians with documentation and basic administrative duties.

The position is suitable for fresh graduates seeking exposure to hospital operations, including patient movement, information support, and routine clerical work in a busy ophthalmology environment.

Qualifications

• Fresher candidates welcome.
• Entry-level PCCO role at an eye hospital.

Responsibilities

• Accompany patients to counters/wards.
• Respond to patient requests for information and guide them accordingly.
• Check patient medical records for notes and coordinate their next visit.
• Assist doctors and support day-to-day office tasks as required.

Skills

Communication skills

Typing skills

Job description

Position Overview

A PCCO is responsible for the care of patients (non-clinical) during the process of their treatment in the hospital thus ensuring patient satisfaction. A PCCO also assists the staff in day to day work. Its an entry level job role in an Eye hospital wherein they help to move the file of the patients as well as He/She will assist in office work viz. taking photocopies, scanning and uploading of relevant documents.

Key Responsibilities

• A PCCO will accompany patients to respective counters/wards.
• He/She will respond to patient's request for information and offer proper guidance.
• He/She will check the respective patient's medical records for any notes and also facilitate treatment and coordinate their next visit.
• He/She will attend to instructions and procedures of the doctors and assist them as and when required.

Skills Required

• Good Communication Skills in English, Kannada, Hindi.
• Good typing skills

Experience

Fresher

NN5-Whitefield