Parent Console / Relationship Manager

nan; Gujarat; On-site; INR 350,000 - 500,000; Full time

Job summary

Anand Niketan Group of Schools in Ahmedabad seeks a warm, articulate Admissions Executive to be the first contact for families. You will manage admission inquiries, guide parents through the registration process, and support onboarding for new students at our Alpha Model campus.

Responsibilities include campus tours, explaining curriculum and fee structures, maintaining CRM records, and resolving parent inquiries with empathy to ensure a smooth enrollment.

Qualifications

• MBA/PGDM in Any Specialization.

Responsibilities

• Campus tours and guest relations to warmly welcome visiting families and showcase facilities.
• Admission counseling for walk‑in, telephonic, and digital inquiries with clear explanations of philosophy, fee structure, curriculum and registration.
• Lead management and CRM maintenance of inquiries, follow‑ups, and registration statuses.
• Resolve parent grievances and queries with empathy, acting as a bridge between prospective parents and school leadership.
• Coordinate onboarding documentation and baseline interactions for new students during initial admission cycles.

Education

MBA/PGDM in Any Specialization

Job description

Job Description

Anand Niketan Group of Schools is a premier educational institution in Ahmedabad. To support the launch of our brand-new campus based on the progressive Alpha Model, we are seeking a warm, articulate, and highly polished Parent Console / Admissions Executive.

As the first point of contact for families on our campus, you will play a critical role in shaping their impression of our school, managing admission inquiries, and guiding parents through

their onboarding journey.

Key Responsibilities:

• Campus Tours & Guest Relations: Warmly welcome visiting families, conduct professional campus tours, and confidently showcase our infrastructure, the Alpha Model, and campus facilities.
• Admission Counseling: Handle walk-in, telephonic, and digital admission inquiries. Explain the school's philosophy, fee structure, curriculum, and registration process clearly.
• Lead Management & CRM: Maintain accurate records of all parent inquiries, follow- ups, and registration statuses using internal data trackers or CRM software.
• Parent Grievance & Query Resolution: Act as an empathetic and prompt bridge between prospective parents and school leadership, ensuring all questions are answered constructively.
• Onboarding Support: Facilitate documentation, form submissions, and coordinate baseline interactions for new students during the initial admission cycles.

Role: Administration - Other

Industry Type: Education / Training

Department: Administration & Facilities

Employment Type: Full Time, Permanent

Role Category: Administration Education

PG: MBA/PGDM in Any Specialization

Pay: ₹350,000.00 - ₹500,000.00 per year

Work Location: In person