Parent Relationship Manager

ORCHIDS THE INTERNATIONAL SCHOOL; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

ORCHIDS THE INTERNATIONAL SCHOOL in Mumbai is seeking an Admissions Coordinator to lead inquiries, counsel parents, and guide them through enrollment. You will input and review student records, coordinate with Zonal Heads, and ensure a smooth admission experience.

This role emphasizes relationship building with parents, accurate documentation, and proactive communication via calls, emails, and meetings to support enrollment decisions and timely admissions.

Qualifications

• Strong communication and interpersonal skills for counseling parents and handling inquiries.
• Ability to input, review and manage student admission records accurately.
• Collaborate with Zonal Heads to support informed and timely admission decisions.

Responsibilities

• Lead management: follow up with leads from fieldwork, digital ads, events, and other sources; counsel parents to encourage enrollment.
• Admissions support: guide parents through the admission process and address concerns.
• Input, review and manage student records in the admission database; maintain accurate records of interactions with parents.
• Work closely with Zonal Heads to ensure informed and timely admission decisions.
• Relationship management: build strong relationships with parents to understand needs and provide tailored support.
• Administrative tasks: generate letters, reports and lists to facilitate the admission process.

Skills

Lead management

Admissions counseling

Relationship building

Documentation & records

Job description

Role & responsibilities

LeadManagement: Call and follow up with leads generated through fieldwork, digital ads, events, and other sources. Counsel parents about school programs and policies to encourage enrollment. Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication. Admissions Support: Provide personalized solutions to parent concerns and guide them through the admission process. Input, review, and manage student records and data in the admission database. Workclosely with Zonal Heads to ensure informed and timely admission decisions. Relationship Management: Build and maintain strong relationships with parents to understand their needs and provide tailored support. Actasaliaison between parents and the school to ensure a smooth and positive experience. Administrative Tasks: Generate letters, reports, and lists as required to facilitate the admission process. Maintain accurate records of interactions with parents and admission-related

activities.

Location : Kurla , Sion