Parent Relationship Manager (PRM)

K12 Techno Services Pvt. Ltd.; Thiruvallur District; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Structured training

Performance incentives

Exposure to K-12 education

Job summary

Orchids The International School in Ambattur, Chennai is seeking a confident, energetic Parent Relationship Manager to handle parent enquiries, manage admission leads, and support the admission journey.

You will coordinate with Academic, Marketing and Operations teams, conduct campus visits, follow up with leads, and ensure a positive customer experience while meeting branch targets.

Qualifications

• Excellent English communication skills required.
• Strong interpersonal and customer-handling skills expected.
• Confident in interacting with parents and stakeholders.
• Good follow-up, negotiation and problem-solving abilities.

Responsibilities

• Handle parent enquiries through calls, walk-ins, events and referrals.
• Manage leads, conduct regular follow-ups and drive admission conversions.
• Schedule campus visits and counselling sessions.
• Guide parents through the admission and documentation process.
• Build strong relationships with prospective and existing parents.
• Address parent queries and ensure a positive customer experience.
• Support branch admission and business development targets.
• Maintain lead and follow-up details in CRM.
• Coordinate with Academic, Marketing and Operations teams.

Skills

English communication

Interpersonal skills

Customer handling

Negotiation

Education

MBA / B.E. / B.Tech / Any Bachelor's Degree

Tools

CRM software

Job description

Company: Orchids The International School

Location: Ambattur, Chennai

Job Type: Full-time

Experience: Freshers / Experienced

About the Role

Orchids The International School is looking for a confident, energetic and customer-focused Parent Relationship Manager (PRM) to manage parent enquiries, admission leads and relationships throughout the admission journey.

Key Responsibilities

• Handle parent enquiries through calls, walk-ins, events and referrals.


• Manage leads, conduct regular follow-ups and drive admission conversions.


• Schedule campus visits and counselling sessions.


• Guide parents through the admission and documentation process.


• Build strong relationships with prospective and existing parents.


• Address parent queries and ensure a positive customer experience.


• Support branch admission and business development targets.


• Maintain lead and follow-up details in CRM.


• Coordinate with Academic, Marketing and Operations teams.

Requirements

• MBA / B.E. / B.Tech / Any Bachelor's Degree.


• Freshers are welcome to apply.


• Excellent English communication skills are mandatory.


• Strong interpersonal and customer-handling skills.


• Confident in interacting with parents and stakeholders.


• Good follow-up, negotiation and problem-solving skills.


• Comfortable working in a target-driven environment.

Compensation

• MBA: ₹4.20 LPA Fixed + Up to ₹1.00 LPA Incentive | Total CTC up to ₹5.20 LPA


• B.E./B.Tech: ₹4.00 LPA Fixed + Up to ₹1.00 LPA Incentive | Total CTC up to ₹5.00 LPA


• Other Bachelor's Degree: ₹3.00 LPA Fixed + Up to ₹1.00 LPA Incentive | Total CTC up to ₹4.00 LPA

Why Join Us?

• Structured training


• Performance incentives


• Exposure to K-12 education and admissions


• Opportunity to develop customer relationship and business development skills

Location: Ambattur, Chennai

Employment Type: Full-time