Admission Counselor

K.R. Mangalam World School (Gurugram); India; On-site; INR 300,000 - 600,000; Full time

Job summary

K.R. Mangalam World School (Gurugram) is seeking an admissions counselor to act as the first point of contact for prospective parents and students.

You will provide information on programs, fees, criteria, and campus facilities, while coordinating tours and onboarding processes. Responsibilities include processing applications, maintaining enrollment records, and following up to convert inquiries into admissions.

Qualifications

• Minimum 2+ years in K-12 counselling.
• Experience with school admission procedures and documentation.
• Proficient in MS Office, CRM systems, and reporting.

Responsibilities

• Serve as first contact for admission inquiries from parents and students.
• Provide information on programs, curriculum, fees, criteria, and campus facilities.
• Coordinate campus tours and onboarding for visitors.
• Process admission applications and maintain enrollment records.
• Follow up with leads to convert inquiries to admissions.
• Maintain CRM/ERP records and generate MIS reports.
• Collaborate with academic, finance, admin, and marketing teams.
• Support campaigns, open houses, and outreach events.
• Handle parent queries professionally and maintain relationships.
• Ensure compliance with admission timelines and policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Counselling

Tools

MS Office

CRM systems

Reporting

Job description

Key Responsibilities

• Act as the first point of contact for prospective parents and students for admission inquiries.
• Provide detailed information regarding school programs, curriculum, fee structure, admission criteria, campus facilities, and policies.
• Facilitate campus tours and ensure a positive experience for parents and visitors.
• Manage and process admission applications, maintain accurate documentation, and oversee enrollment formalities.
• Follow up with leads through calls, emails, WhatsApp, and walk-ins to ensure inquiry-to-admission conversion.
• Maintain updated records in CRM/ERP, generate MIS reports, and submit weekly dashboards to management.
• Coordinate with academic departments, finance, administration, and marketing teams for seamless onboarding and orientation.
• Participate in admission campaigns, open houses, school fairs, and outreach activities to build brand visibility and strengthen admission pipelines.
• Handle parent queries professionally and maintain strong relationships throughout the admission lifecycle.
• Ensure compliance with school policies, timelines, and admission protocols.

Required Skills & Competencies

• Excellent verbal & written communication skills.
• Strong interpersonal and relationship-building abilities.
• Experience working with school admission procedures & documentation.
• Proficiency in MS Office, CRM systems, and reporting.
• Strong follow-up and negotiation skills.
• Ability to multitask, prioritize, and work under timelines.
• Professional and calm approach while handling parent queries.
• Must have more than 2 years of experience in k12 Counselling.

Preferred Personal Attributes

• Empathetic and student-oriented approach.
• Professional grooming and presentation.
• High level of integrity, confidentiality, and accountability.