Outlet Team Member - Oyalo Pizza (QSR)

Naga; Madurai District, Puducherry; On-site; INR 167,000 - 279,000; Full time

Job summary

Naga in Tamil Nadu is seeking a motivated restaurant team member to handle Customer Service, POS operations, food preparation, and daily cleanliness standards. The role requires accurate order entry, cash/digital payments, upselling, food safety, and adherence to brand guidelines to ensure fast, friendly service during peak hours.

Preferred candidates have at least 2 years of QSR experience, with a focus on guest relations and order accuracy.

Qualifications

• Experience in fast-paced QSR environments preferred.
• Ability to greet guests and process orders accurately.
• Comfort with cash and digital payments.

Responsibilities

• Process orders at the POS, handling cash/digital payments.
• Upsell items and promos to raise average order value.
• Address guest inquiries and resolve complaints professionally.
• Prepare and assemble foods following standardized recipes.
• Monitor temperatures and prevent cross-contamination for safety.
• Maintain speed of service to ensure quick turnaround.
• Keep workstations clean; wash dishes and sanitize areas.
• Manage stock at stations and notify supervisors of low supplies.
• Complete opening/closing/shift checklists per policy.

Skills

Customer service

POS operation

Upselling

Guest relations

Food safety

Speed of service

Inventory management

Hygiene

Tools

POS system

Job description

Role & responsibilities

1. Customer Service & Point-of-Sale (POS)

• Order Processing: Greet guests warmly, accurately enter orders into the POS system, and handle cash or digital payments efficiently.
• Upselling: Suggest new menu items, combo deals, or limited-time offers to increase average order value.
• Guest Relations: Address customer inquiries, accommodate dietary restrictions, and resolve complaints professionally during peak rush hours.

2. Food Preparation & Quality Assurance

• Standardized Cooking: Prepare, assemble, and cook food items strictly following standardized recipes, portion controls, and brand guidelines.
• Food Safety: Monitor food freshness, ensure correct holding temperatures, and prevent cross-contamination to guarantee food safety compliance.
• Speed of Service: Assemble and package orders accurately and quickly to maintain fast turnaround times.

3. Cleanliness, Hygiene & Operations

• Sanitization: Maintain a clean and organized workspace by washing dishes, cleaning grills/fryers, and sanitizing dining tables and counters.
• Inventory Management: Stock serving stations, condiment bars, and coolers, while alerting supervisors to low supply levels to prevent shortages.
• Checklists: Complete opening, closing, and shift-change checklists according to company policy.

Preferred candidate profile

Prefer to the QSR profiles worked as a Team Member, Shift Incharge with min 02Yrs Exp. Interested can share your resume through mail [e-mail] & Mobile:[phone]