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Durucooperation in Jaipur is seeking an Associate Senior Team Member to support daily restaurant operations, coordinate with team members, and ensure efficient service while maintaining quality and hygiene standards.
You will assist with order taking, food/service delivery, handle customer queries, and help with inventory, shifts, and adherence to SOPs. A proactive, customer-focused attitude is essential.
Job Summary
We are looking for a responsible and customer-focused Associate Senior Team Member to support daily restaurant operations, coordinate with team members, and ensure efficient service while maintaining quality, hygiene, and customer satisfaction standards.
Support the Senior Team Member in managing day-to-day restaurant operations.
Assist in order taking, food/service delivery, and customer handling.
Coordinate with kitchen and service teams to maintain smooth workflow.
Support team members in completing assigned operational duties.
Handle customer queries and complaints professionally.
Ensure cleanliness, hygiene, food safety, and service standards are maintained.
Assist with inventory checks, stock handling, and wastage control.
Support shift opening and closing activities.
Ensure adherence to company SOPs, policies, and operational procedures.
Report operational issues and customer feedback to the Senior Team Member/Outlet Incharge.
Mandatory Requirements
Relevant experience in restaurant, café, QSR, or hospitality operations.
Prior experience in a Team Member/Senior Team Member or similar role preferred.
Good understanding of restaurant service and outlet operations.
Strong communication, teamwork, and customer-service skills.
Ability to work in shifts and handle a fast-paced environment.
Positive attitude with good coordination and problem-solving abilities.