Store Manager - Pizza Hut

Sapphire Foods; Bhopal, Indore District; On-site; INR 450,000 - 650,000; Full time

Job summary

Sapphire Foods is seeking a Restaurant Manager for a Pizza Hut outlet in Bhopal. You will oversee daily operations, lead a team, and drive sales while maintaining strict cost controls and guest satisfaction.

The role requires Graduation and 25 years of experience in QSR/restaurant/hospitality sectors; prior PM/Store Manager experience is preferred. The position demands leadership, customer focus, and the ability to work in a fast-paced, target-driven environment.

Qualifications

• Graduation is mandatory.
• 25 years of relevant experience in QSR, Restaurant, Hospitality, Retail or Food & Beverage operations.
• Candidates with prior experience as Restaurant Manager / Store Manager / Assistant Restaurant Manager will be preferred.

Responsibilities

• Manage day-to-day operations of the Pizza Hut restaurant.
• Drive sales, profitability and business growth as per targets.
• Monitor P&L, food cost, labour cost and controllable expenses.
• Ensure excellent guest experience and high customer service standards.
• Drive upselling and add-on sales to improve store revenue.
• Lead, coach and motivate the restaurant team to achieve goals.
• Ensure adherence to SOPs, food safety, hygiene and quality standards.
• Monitor inventory, stock and wastage; manage complaints effectively.
• Ensure compliance with HR, statutory and operational requirements.

Skills

Leadership

Team management

Communication skills

Customer service

Sales orientation

P&L understanding

Cost control

Problem-solving

Decision-making

Education

Graduation

Job description

Role & Responsibilities

• Manage the overall day-to-day operations of the Pizza Hut restaurant and ensure smooth store functioning.
• Drive sales, profitability and business growth as per company targets.
• Manage and monitor P&L, food cost, labour cost and controllable expenses.
• Ensure an excellent guest experience and maintain high customer service standards.
• Drive suggestive selling, upselling and add-on sales to improve store revenue.
• Manage manpower planning, shift scheduling and team productivity.
• Lead, coach, train and motivate the restaurant team to achieve business and operational goals.
• Ensure adherence to Pizza Hut SOPs, food safety, hygiene and quality standards.
• Monitor inventory, stock availability and wastage control.
• Handle customer complaints and ensure timely and effective resolution.
• Ensure compliance with HR, statutory and operational requirements.
• Conduct regular team briefings and drive employee engagement and performance.
• Monitor store performance and take corrective actions wherever required.
• Maintain a safe, clean and positive working environment for all team members.

Preferred Candidate Profile

• Graduation is mandatory.
• 25 years of relevant experience in QSR, Restaurant, Hospitality, Retail or Food & Beverage operations.
• Candidates with prior experience as Restaurant Manager / Store Manager / Assistant Restaurant Manager will be preferred.
• Strong leadership, team management and people-handling skills.
• Good communication and customer service skills.
• Strong understanding of sales, profitability, P&L and cost control.
• Ability to drive sales through upselling and suggestive selling.
• Good knowledge of restaurant operations, food safety and hygiene standards.
• Ability to work in a fast-paced and target-driven environment.
• Willingness to work in rotational shifts, weekends and holidays as per business requirements.
• Strong problem-solving and decision-making skills.
• Customer-focused, result-oriented and proactive approach.