Outlet Partner (FOH & BOH)

Haldirams; Ghaziabad District, Delhi Cantonment, Gurugram District; On-site; INR 167,000 - 234,000; Full time

Job summary

Haldirams in Ghaziabad invites applications for a front-of-house role focused on delivering a welcoming customer experience, accurately handling orders, and managing POS transactions in a fast-paced QSR environment.

The role reinforces hygiene, food safety, and adherence to SOPs, with active collaboration with FOH and BOH teams and a requirement for rotational shifts, weekends, and holidays.

Qualifications

• 12th pass or graduate; freshers are welcome.
• Candidate should be 18+ years old.
• Strong communication and interpersonal skills.
• Customer-focused and willing to learn.
• Comfort with working in a fast-paced environment.
• Willingness to work rotational shifts, weekends and holidays.

Responsibilities

• Deliver a welcoming and high-quality customer experience.
• Accurately manage customer orders and POS transactions.
• Prepare and serve products in accordance with defined SOPs and quality standards.
• Maintain high standards of hygiene, cleanliness, and food safety.
• Support daily store operations, including stock handling and replenishment.
• Collaborate effectively with FOH and BOH teams to ensure smooth operations.
• Adhere to company policies, operational procedures, and safety guidelines.

Skills

Communication skills

Interpersonal skills

Customer focus

Fast-paced environment

Education

12th pass or Graduate

Job description

Key Responsibilities

• Deliver a welcoming and high-quality customer experience.
• Accurately manage customer orders and POS transactions.
• Prepare and serve products in accordance with defined SOPs and quality standards.
• Maintain high standards of hygiene, cleanliness, and food safety.
• Support daily store operations, including stock handling and replenishment.
• Collaborate effectively with FOH and BOH teams to ensure smooth operations.
• Adhere to company policies, operational procedures, and safety guidelines.

Requirement

• 12th pass or graduate; freshers are welcome.
• Candidate should be 18+.
• Strong communication and interpersonal skills.
• Customer-focused, disciplined, and willing to learn.
• Ability to work effectively in a fast-paced environment.
• Willingness to work rotational shifts, weekends, and holidays.

Career Growth:

Opportunity to develop expertise in QSR/F&B operations with structured, performance-based career progression.