Team Member / Associate (QSR/Food)

Theobroma Foods; Vadodara; On-site; INR 165,000 - 248,000; Full time

Job summary

Theobroma Foods Pvt. Ltd. in Vadodara, Gujarat is seeking hospitality associates for roles ranging from Senior Associate to Junior Associate.

You will attend shift briefings, greet guests, present menus, upsell, take orders, coordinate with the kitchen, and manage payments. Freshers can apply, with opportunities to grow within our growing pan-India patisserie network. Based at Sama-Savali Road, Karelibaug, Vasna Road & Manjalpur, the role emphasizes customer service, menu knowledge, and accurate

Qualifications

• Freshers welcome.
• Excellent customer service and communication skills.
• Ability to upsell and handle payments.

Responsibilities

• Attend daily briefings before shift.
• Check table setup per standards at start of shift.
• Greet guests and escort to their tables.
• Present menu and explain portions/ingredients, including allergens.
• Inform guests about daily specials and discounts.
• Offer menu recommendations and upsell when appropriate.
• Take accurate food and drinks orders.
• Communicate order details to kitchen staff.
• Serve food and drinks with a smile.
• Check dishes and kitchenware for cleanliness and presentation; report issues.
• Deliver checks and process payments; collect cash accurately.
• Take dirty plates, glasses and utensils to kitchen for cleaning.
• Account for cash collected from guests.
• Job Location: Sama-Savali Road, Karelibaug, Vasna Road & Manjalpur
• Note: Freshers can also apply.

Job description

We refer to an opening for the position of Senior Associate, Associate & Junior Associate in our company Theobroma Foods Pvt. Ltd. to be based at Vadodara, Gujarat.

Company Profile:

Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent range of offerings that include brownies, cakes, desserts, chocolates, breads, and savories.From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country.

For More Information about the Company:

LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/

Website - https://theobroma.in/

Facebook - https://www.facebook.com/theobromaindia/

Instagram - https://www.instagram.com/theobromapatisserie/?hl=en

JOB DESCRIPTION:

To attend the daily briefings before start of the shift

To check the table set up as per the set standards at the beginning of the shift

To greet the Guests in an approved standard and escort to the table

To Present menu and provide detailed information when asked (e.g. about portions, ingredients

or potential food allergies)

To Inform Guests about the days special menus, discount schemes etc

To offer menu recommendations upon request

To Up-sell the decided menus as and when appropriate

To take accurate food and drinks orders

To communicate order details to the Kitchen Staff

To serve food and drink orders to the Guests with smiling face

To check dishes and kitchenware for cleanliness and presentation and report any problems

To deliver checks and collect bill payments.

To take dirty plates, glasses and silverware to kitchen for cleaning.

To account for the cash collected from Guests accurately.

Job Location: Sama-Savali Road, Karelibaug, Vasna Road & Manjalpur
Note: Freshers can also apply.