Team Member

Haldirams; New Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Haldiram's in Delhi is seeking a customer-centric Retail Associate to deliver a welcoming experience and handle POS transactions with accuracy.

You will prepare and serve products following SOPs, maintain hygiene standards, and support daily store operations while collaborating with FOH and BOH teams. Rotational shifts and weekends may be required.

Qualifications

• 12th pass or graduate; freshers are welcome.
• Candidate should be 18+.
• Strong communication and interpersonal skills.
• Customer-focused, disciplined, and willing to learn.
• Ability to work effectively in a fast-paced environment.
• Willingness to work rotational shifts, weekends, and holidays.

Responsibilities

• Deliver a welcoming and high-quality customer experience.
• Accurately manage customer orders and POS transactions.
• Prepare and serve products in accordance with defined SOPs and quality standards.
• Maintain high standards of hygiene, cleanliness, and food safety.
• Support daily store operations, including stock handling and replenishment.
• Collaborate effectively with FOH and BOH teams to ensure smooth operations.
• Adhere to company policies, operational procedures, and safety guidelines.

Skills

Strong communication

Interpersonal skills

Customer focus

Education

12th pass

Graduate

Job description

Key Responsibilities

• Deliver a welcoming and high-quality customer experience.
• Accurately manage customer orders and POS transactions.
• Prepare and serve products in accordance with defined SOPs and quality standards.
• Maintain high standards of hygiene, cleanliness, and food safety.
• Support daily store operations, including stock handling and replenishment.
• Collaborate effectively with FOH and BOH teams to ensure smooth operations.
• Adhere to company policies, operational procedures, and safety guidelines.

Requirement

• 12th pass or graduate; freshers are welcome.
• Candidate should be 18+.
• Strong communication and interpersonal skills.
• Customer-focused, disciplined, and willing to learn.
• Ability to work effectively in a fast-paced environment.
• Willingness to work rotational shifts, weekends, and holidays.

Career Growth:

Opportunity to develop expertise in QSR/F&B operations with structured, performance-based career progression.