Shift Manager

Rebel Foods Pvt. Ltd.; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Rebel Foods Pvt. Ltd. in Chennai seeks an Operations Associate to manage customer service, store upkeep, and daily facilities across the restaurant store.

You will be responsible for upholding cleanliness, ambience, and efficient service in a fast-paced environment located in Tamil Nadu. You will handle inventory, pricing, stock levels, cash handling, ledger records, and reconciliation to ensure smooth, compliant store operations.

Qualifications

• Experience in Operations is mandatory.
• QSR (Quick Service Restaurant) experience is required.
• Strong customer service skills and basic accounting knowledge.
• Good communication, integrity, and attention to detail.

Responsibilities

• Maintain high standards of customer service, store ambience, and overall facilities.
• Greet customers, assist with queries, and ensure a smooth service experience.
• Keep the store clean, organized, and fully operational at all times.
• Check received stock against invoices to ensure accuracy.
• Mark prices on stock and restock shelves in time.
• Maintain stock levels, supplies, and inventory records.
• Order groceries and required supplies as per business needs.
• Receive cash and provide accurate change.
• Balance daily cash receipts and make deposits.
• Record Visa and debit transactions accurately.
• Maintain and update the manual general ledger.
• Print, record, and verify receipts.
• Reconcile bank statements regularly.
• Track customer credit and ensure timely collection of receivables.
• Maintain log books, accounts, and price records systematically.
• Ensure all paperwork, cash logs, and inventory records are updated and error-free.
• Experience in Operations is mandatory.
• QSR (Quick Service Restaurant) experience is required.

Skills

Customer service

Operations

Attention to detail

Communication

Basic accounting

Job description

Roles & Responsibilities

Customer Service & Store Operations

• Maintain high standards of customer service, store ambience, and overall facilities.
• Greet customers, assist with queries, and ensure a smooth service experience.
• Keep the store clean, organized, and fully operational at all times.

Inventory & Stock Management

• Check received stock against invoices to ensure accuracy.
• Mark prices on stock and restock shelves in time.
• Maintain stock levels, supplies, and inventory records.
• Order groceries and required supplies as per business needs.

Cash & Account Management

• Receive cash and provide accurate change.
• Balance daily cash receipts and make deposits.
• Record Visa and debit transactions accurately.
• Maintain and update the manual general ledger.
• Print, record, and verify receipts.
• Reconcile bank statements regularly.
• Track customer credit and ensure timely collection of receivables.

Record Keeping & Documentation

• Maintain log books, accounts, and price records systematically.
• Ensure all paperwork, cash logs, and inventory records are updated and error-free.

Requirements

• Experience in Operations is mandatory.
• QSR (Quick Service Restaurant) experience is required.
• Strong customer service skills and basic accounting knowledge.
• Good communication, integrity, and attention to detail.