Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Chandigarh; On-site; INR 300,000 - 420,000; Full time

Job summary

Hindco Recruitment Consultants in Chandigarh seeks an outbound call agent to engage customers, understand needs, and offer suitable solutions.

Role requires handling queries professionally and meeting calling and conversion targets. Fluency in English and local languages is preferred, along with basic computer skills.

Join a team focused on delivering effective customer interaction and results.

Qualifications

• 3+ years of experience in outbound calling or telesales.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalate issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling experience

Verbal communication

Multilingual communication

Basic computer skills

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.