Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Hindco Recruitment Consultants in Bengaluru is seeking an energetic candidate for an outbound calling role. You will engage with prospective and existing clients to understand their needs and offer appropriate solutions.

Responsibilities include handling customer queries professionally, resolving issues, and achieving calling and conversion targets, with a focus on quality communication in English and regional languages.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escape issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

Telesales

Customer support

Job description

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escape issues when required.
• Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.