Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Lucknow; On-site; INR 400,000 - 600,000; Full time

Job summary

Hindco Recruitment Consultants in Lucknow is seeking an outbound calling professional to engage with prospective and existing customers. You will understand requirements, provide suitable solutions, and handle queries with professionalism while aiming to meet conversion targets.

Ideal candidates have 3+ years of outbound calling or related experience, strong English communication, and basic computer skills to support daily tasks.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and upscale issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

English communication

Regional languages

Basic computer knowledge

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and upscale issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.