Order To Cash Processor

Pyramid It Consulting; New Delhi, Faridabad District, Gurugram District; On-site; INR 400,000 - 680,000; Full time

Job summary

Pyramid It Consulting in Delhi is seeking an Accounts Receivable Specialist to manage customer payments, posting against invoices and resolving unapplied cash. You will coordinate with customers and internal teams to obtain remittance details and ensure timely posting.

You will also perform account reconciliations, investigate discrepancies, and address aged receivables. The role involves tracking disputes with Sales, Billing and Customer Service, documenting closures, and driving process

Qualifications

• Experience posting customer payments against invoices and cash applications.
• Strong account reconciliation skills with attention to discrepancies.
• Ability to coordinate with customers and internal teams for remittance details.
• Experience resolving payment and invoice issues, including credits.
• Ability to track and resolve customer disputes with cross-functional teams.
• Willingness to work US shift from Delhi.

Responsibilities

• Apply customer payments accurately and timely against outstanding invoices.
• Investigate and resolve unidentified or unapplied cash.
• Coordinate with customers and internal teams to obtain remittance details.
• Perform customer account reconciliations and investigate discrepancies.
• Identify and resolve payment, invoice, credit memo, and account-related issues.
• Ensure aged receivables are reviewed and addressed.
• Track and resolve customer disputes with Sales, Billing, Customer Service, and other teams.
• Ensure disputes are documented and followed through to closure.
• Identify recurring issues and recommend process improvements.
• Shift timing US shift.

Skills

Accounts receivable

Cash application

Dispute resolution

Interdepartmental coordination

Tools

Excel

Job description

Apply customer payments accurately and timely against outstanding invoices.
Investigate and resolve unidentified or unapplied cash.
Coordinate with customers and internal teams to obtain remittance details.

Account Reconciliation

Perform customer account reconciliations and investigate discrepancies.
Identify and resolve payment, invoice, credit memo, and account-related issues.
Ensure aged receivables are reviewed and appropriately addressed.

Dispute Management

Track and resolve customer disputes in coordination with Sales, Billing, Customer Service, and other relevant teams.
Ensure disputes are properly documented and followed through to closure.
Identify recurring issues and recommend process improvements.

Shift timing US shift