Cash Management

Ex; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

Ex is seeking a back-office banking operations associate to support transaction processing and reconciliation in Uttar Pradesh, India. The role focuses on accurate manual payments, payment returns, cash flow management, and timely MI reporting.

The candidate will respond to customer queries with speed, ensure cheque stops or reinstatements are executed promptly, and maintain adherence to company policies while delivering quality, compliant transactions.

Qualifications

• Ability to understand bank transaction nature and cash allocation processes.
• Experience with manual payment processing, returns, cash flow and retail reconciliation.
• Strong focus on accuracy, timely MI reporting and SLA data creation.

Responsibilities

• Understand bank transactions and allocate cash in the system.
• Process manual payments, return payments, and manage cash flow and reconciliations.
• Create MI reports on time and monthly SLA data; respond to customer queries with speed and accuracy.
• Handle cheque stop/reinstatement requests and Lodgments Debits/Credits transfers.
• Ensure transactions comply with company policies and maintain customer satisfaction.

Job description

• Able to understand the nature of transaction in the bank and allocation cash in system and help team for their immediate query
• Should be able to handle the process of Manual payment processing, return payments and cash flow & retail reconciliation
• Should be able to create all MI reporting on time along with monthly creations of SLA data.
• Able to promptly take action for Stop or reinstate cheque request, transfer Lodgments Debits/Credits.
• Payment processing as per request received with utmost accuracy
• Understand of write offs, offsets and partial allocation of cash, commission adjustments in systems and its reversal
• Ability to understand the nature of query from customer and able to provide a solution withing a short timeframe.
• Ensure that the quality of the transactions is in compliance with predefined parameters
• Ensure adherence to Company Policies and Procedures
• Understanding of bank reconciliation, open items, debit & credit clear understanding.
• Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns