Order / Quote Mgt Executive O2C International Process Night Shift 1+ Y

White Horse Manpower Consultancy; Chennai District, Bengaluru; Sur place; INR 300 000 - 520 000; Plein temps

Avantages offerts par ce poste

Incentives

Bonuses

Résumé du poste

White Horse Manpower Consultancy is seeking a candidate to manage end-to-end Order Mgt / Order2Cash (O2C) activities, processing and validating customer orders, quotations, and related transactions accurately, including international business processes to meet customer requirements.

You will coordinate with internal teams to resolve issues, identify discrepancies, and escalate as needed, track order status and ensure timely execution as per SLA.

Qualifications

• Identify discrepancies and perform issue resolution escalation.
• Handle complex, sensitive customer queries with a customer-first approach.
• Track order status and ensure timely execution per SLA.

Responsabilités

• Manage end-to-end Order Mgt / Order2Cash (O2C) activities.
• Process and validate customer orders, quotations, and related transactions.
• Coordinate with internal teams to resolve issues.

Connaissances

Order management

O2C

Customer service

Discrepancy resolution

Description du poste

Manage end2end Order Mgt / Order2Cash (O2C) activities

Process and validate customer orders, quotations, and related transactions accurately

Handle international business processes customer requirements.

Coordinate with internal teams to resolve

Required Candidate profile

• Identify discrepancies perform appropriate issue resolution escalation
• Handle complex sensitive customer queries with a customer-first approach
• Track order status and ensure timely execution asper SLA

Perks and benefits

• Plus incentives and Bonuses