Order/Quote Mgt Semi Voice Process Specialist B'lore & Chennai 2+yrs

White Horse Manpower Consultancy; Bengaluru, Chennai District; On-site; INR 350,000 - 500,000; Full time

Benefits offered by this job

Plus incentives and bonuses

Job summary

White Horse Manpower Consultancy in Bengaluru seeks an experienced Order Management Executive to handle the end-to-end customer order lifecycle, from quote to order completion.

You will process quotations within SLA, coordinate with internal teams to resolve fulfillment issues, and manage customer interactions via calls and emails using CRM/ERP tools. The role offers performance incentives.

Qualifications

• Billing accuracy and resolve order-related discrepancies.
• Maintain MIS reports, trackers, and operational dashboards.
• Work with CRM/ERP tools for order processing and customer management.

Responsibilities

• Manage customer order lifecycle from quote creation to order completion.
• Process customer quotations accurately within SLA.
• Coordinate with internal teams for order fulfillment issue resolution.
• Handle customer interactions through calls, emails, and semi-voice.

Skills

CRM/ERP tools

Job description

Responsibilities

• Manage customer order lifecycle from quote creation to order completion.
• Process customer quotations accurately within SLA.
• Coordinate with internal teams for order fulfillment issue resolution.
• Handle customer interactions through calls, emails, and semi-voice.

Required Candidate profile

• Ensure billing accuracy and resolve order-related discrepancies.
• Maintain MIS reports, trackers, and operational dashboards.
• Work with CRM/ERP tools for order processing and customer management.

Perks and benefits

Plus incentives and bonuses.