Order Management Specialist

Live Connections Placements Pvt. Ltd.; Chennai; On-site; INR 315,000 - 385,000; Full time

Job summary

Live Connections Placements Pvt. Ltd. in Chennai is seeking an Order Management professional with 1+ year of experience to manage order processing, invoicing, and customer inquiries.

You will coordinate with internal teams, ensure accuracy, and work with SAP/Oracle ERP/CRM tools while meeting SLAs and delivering high-quality service. The role requires willingness to work from the office in Chennai and may include rotational/night shifts.

Qualifications

• Minimum 1 year in Order Management / Order-to-Cash (O2C).
• Knowledge of O2C and Order Management processes.
• Basic proficiency in MS Office and ERP/CRM tools.
• Willingness to work from the office and in rotational/night shifts.

Responsibilities

• Manage order processing, modifications, holds, and renewals.
• Handle customer queries and resolve issues promptly.
• Ensure accurate order processing, invoicing, and billing.
• Coordinate with internal teams and maintain quality standards.
• Work with ERP/CRM tools such as SAP or Oracle.
• Meet process SLAs and maintain customer satisfaction.

Skills

Order management

Communication

MS Office

ERP/CRM tools

Tools

SAP

Oracle

Job description

Location: chennai (Work from Client Location)

Employment Type: Full-Time

Experience: Minimum 1 year in Order Management / Order-to-Cash (O2C)

CTC: 3.5LPA

Key Responsibilities

• Manage order processing, modifications, holds, and renewals.
• Handle customer queries and resolve issues promptly.
• Ensure accurate order processing, invoicing, and billing.
• Coordinate with internal teams and maintain quality standards.
• Work with ERP/CRM tools such as SAP or Oracle.
• Meet process SLAs and maintain customer satisfaction.

Required Skills

• Excellent verbal and written communication.
• Knowledge of O2C and Order Management processes.
• Basic proficiency in MS Office and ERP/CRM tools.
• Willingness to work from the office and in rotational/night shifts.