ORDER MANAGEMENT SPECIALIST

Live Connections; Chennai; Presencial; INR 300.000 - 540.000; Jornada completa

Descripción de la vacante

Live Connections Placements Pvt. Ltd. in Chennai seeks an Order Management / O2C associate to ensure accurate order processing, invoicing, and billing. You will handle order changes, respond to customer queries, and coordinate with internal teams to sustain process quality.

The role requires familiarity with SAP or Oracle, good communication skills, and willingness to work from the office with rotational or night shifts.

Formación

• Relevant experience in Order Management / O2C processes.
• Knowledge of SAP / Oracle or other ERP tools.
• Good verbal and written communication skills.
• Basic MS Office knowledge.
• Willingness to work from the office and in rotational / night shifts.

Responsabilidades

• Handle order processing, modifications, holds, and renewals.
• Manage customer queries and resolve order-related issues.
• Ensure accurate order processing, invoicing, and billing.
• Coordinate with internal teams to maintain process quality.
• Work with ERP/CRM tools such as SAP or Oracle.
• Meet process SLAs and maintain customer satisfaction.

Conocimientos

Order management

O2C processes

Verbal communication

Written communication

MS Office

Herramientas

SAP

Oracle

ERP tools

Descripción del empleo

Experience: Minimum 1 Year- Relevant Experience Only in Order Management / Order-to-Cash (O2C)

Key Responsibilities

Handle order processing, modifications, holds, and renewals.

Manage customer queries and resolve order-related issues.

Ensure accurate order processing, invoicing, and billing.

Coordinate with internal teams to maintain process quality.

Work with ERP/CRM tools such as SAP or Oracle.

Meet process SLAs and maintain customer satisfaction.

Required Skills

Relevant experience in Order Management / O2C processes.

Knowledge of SAP / Oracle or other ERP tools.

Good verbal and written communication skills.

Basic MS Office knowledge.

Willingness to work from the office and in rotational / night shifts.