Order Management Specialist

Manning Consulting; Chennai; Vor Ort; INR 300.000 - 600.000; Vollzeit

Zusammenfassung

Manning Consulting in Chennai seeks an Order Management Specialist to process and manage customer orders using Oracle ERP, respond to inquiries, and coordinate with internal teams to ensure timely fulfillment.

You will maintain accurate records in Oracle, resolve order-related issues and complaints, and strive for high customer satisfaction with clear communication and swift resolutions.

Aufgaben

• Process and manage customer orders using Oracle ERP.
• Handle customer inquiries related to order status, delivery, and order modifications.
• Coordinate with internal teams to ensure timely order fulfillment.
• Maintain accurate order details and update records in Oracle.
• Resolve order-related issues, discrepancies, and customer complaints.
• Ensure customer satisfaction through effective communication and timely resolution.

Jobbeschreibung

Role & Responsibilities Order Management Specialist

1. Process and manage customer orders using Oracle ERP.
2. Handle customer inquiries related to order status, delivery, and order modifications.
3. Coordinate with internal teams to ensure timely order fulfillment.
4. Maintain accurate order details and update records in Oracle.
5. Resolve order-related issues, discrepancies, and customer complaints.
6. Ensure customer satisfaction through effective communication and timely resolution.

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