Operations Team Member-OPS-CMS Operations

Kotak Mahindra Bank Ltd; Dadri; Presencial; INR 450 000 - 600 000; Tempo integral

Resumo da oferta

Kotak Mahindra Bank Ltd is seeking a detail-oriented Operations Team Member for our CMS Operations team in India. The role manages end-to-end transaction processing, reconciliation, MIS reporting, and compliance with internal controls and SLAs, handling NEFT, RTGS, IMPS, and internal transfers, while coordinating with IT and business support teams to resolve system issues.

Ideal candidates will possess market knowledge of payment products and applicable regulatory guidelines, familiarity with

Qualificações

• Must have knowledge of NEFT, RTGS, IMPS and internal transfers.
• Experience with end-to-end transaction processing and reconciliation.
• Familiarity with banking controls and SLA adherence.

Responsabilidades

• Handle end-to-end transaction processing across NEFT, RTGS, IMPS, and internal transfers.
• Publish dashboards and MIS reports to senior management.
• Perform pool account reconciliations and ensure accuracy.
• Coordinate with IT and BSG teams to resolve system issues.
• Ensure transactions are processed per SLA and approved procedures.
• Follow maker-checker processes strictly with no exceptions.
• Conduct weekly, fortnightly, and monthly reporting.
• Maintain attention to detail and accurate transaction processing.
• Analyze transaction volumes and system performance.

Conhecimentos

Payment products knowledge

Regulatory compliance knowledge

NEFT/RTGS/IMPS knowledge

Reconciliation experience

Maker-checker discipline

Banking applications (Finacle)

Ferramentas

Finacle

MS Office

Descrição da oferta de emprego

We are seeking a detail-oriented and technically proficient Operations Team Member to join our CMS Operations team. The ideal candidate will have strong domain knowledge of payment products, regulatory guidelines, and banking systems. This role involves managing end-to-end transaction processing, reconciliation, MIS reporting, and ensuring compliance with internal controls and service level agreements. The candidate will be responsible for executing transactions across NEFT, RTGS, IMPS, and internal transfers, maintaining pool account reconciliations, and publishing dashboards and performance reports. The role also requires coordination with IT and business support teams to resolve system issues and ensure seamless operations.

• Possess market knowledge of payment products and applicable regulatory guidelines.
• Demonstrate product knowledge of NEFT, RTGS, Internal Transfers, and IMPS.
• Process offline files through various banking systems.
• Understand accounting entries for NEFT, RTGS, Internal Transfers, and IMPS.
• Manage settlement processes and perform reconciliation.
• Conduct end-to-end control checks during transaction processing.
• Efficiently perform reconciliation of pool accounts.
• Publish reconciliation and daily MIS reports to senior management.
• Liaise with IT and BSG teams for resolution of system issues.
• Ensure transactions are processed as per SLA and approved procedures.
• Follow maker-checker processes strictly with no exceptions.
• Deliver effective customer service through timely execution and escalation management.
• Adhere to all defined processes and obtain requisite approvals for any deviations.
• Demonstrate technical competency in banking applications such as Finacle and MS Office.
• Execute transactions logically and methodically.
• Maintain accuracy and attention to detail in transaction processing.
• Analyze and report transaction volumes and system performance.
• Publish dashboards and MIS reports to top management.
• Ensure timely completion of weekly, fortnightly, and monthly reporting.