Operations Officer

HiLITE Malls and Retail; Kozhikode district; Presencial; INR 450.000 - 650.000; Tempo integral

Resumo da vaga

HiLITE Malls and Retail in Kozhikode, Kerala, seeks an Operations Manager to oversee daily mall operations, coordinate with tenants, and manage housekeeping, security and maintenance. You will monitor facilities such as HVAC, elevators and escalators, and handle customer queries to ensure high service standards.

Ideal candidates have 2-4 years in mall operations or facility management, with strong communication and coordination skills and a problem-solving mindset focused on detail.

Qualificações

• Bachelor's degree in any discipline.
• 2-4 years of experience in mall operations, facility management or mall operations.
• Strong communication and coordination skills.
• Problem solving mindset with attention to detail.

Responsabilidades

• Oversee daily mall operations and ensure smooth functioning.
• Coordinate with tenants for issue resolution and store compliance.
• Manage housekeeping, security and maintenance team.
• Monitor facilities including HVAC,elevator, escalators and utilities.
• Handle customer queries and ensure high service standards.
• Supervise vendors and ensure SLA compliance, ensure safety protocols and regulatory compliance.
• Support mall events and promotional activities.

Conhecimentos

Strong communication

Coordination skills

Problem solving

Attention to detail

Formação

Bachelor's degree

Descrição da vaga

Established in 1996, HiLITE Group is diversified conglomerate headquartered in Kozhikode Kerala. The group has significantly influenced Kerala's modern landscape through its presence in Various sectors including Real estate(residential , commercial and retail),Interior design, business paths, education ,health care ,entertainment and F&B.

Job Description:

• Oversee daily mall operations and ensure smooth functioning.
• Coordinate with tenants for issue resolution and store compliance.
• Manage house keeping, security and maintenace team.
• Monitor facilities including HVAC,elevator, escalators and utilities.
• Handle customer queries and ensure high service standards.
• Supervise vendors and ensure SLA compliance, ensure safety protocols and regulatory complaince.
• Support mall events and promotional activities.

Skills :

• Bachelor's degree in any discipline
• 2-4 years of experience in mall operations/facility management/mall operations.
• Strong communication and coordination skills.
• Problem solving mindset with attention to detail