Operations Manager - Trucking

Zippee; New Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Zippee.delivery in Delhi is seeking a Transport Operations Lead to manage end-to-end road freight, including vehicle placement, dispatch, and turnover. You will drive fleet utilization, ensure on-time performance, and coordinate with transporters and 3PL partners across routes.

The role is based at Nehru Place, Delhi, and requires hands-on experience in trucking operations, route economics, and field problem-solving. You will monitor costs, operate MIS, and help scale our high-volume network.

Qualifications

• Hands-on trucking/fleet management or 3PL experience.
• Understanding of FTL operations, fleet utilization, routing and transport economics.
• Experience managing owned/attached fleets with external transporters.
• Cement/logistics or high-volume industrial transport preferred.
• Ground-level problem-solving with transporters.

Responsibilities

• Manage end-to-end road transport, from vehicle placement and dispatch to delivery and turnaround.
• Drive fleet utilization, vehicle availability, TAT and on-time performance.
• Manage transporters, fleet owners and 3PL partners across routes.
• Track freight costs, trip economics and operational performance to identify cost improvements.
• Resolve issues around vehicle placement, delays, breakdowns and transporter performance.
• Maintain operating MIS and ensure capacity is aligned with business requirements.

Skills

Trucking operations experience

Fleet management

3PL transportation

FTL understanding

Ground operations problem-solving

Job description

About Zippee:

• Zippee is building Indias #1 Quick Commerce Logistics for consumer brands.
• Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
• Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Roles & Responsibilities:

• Manage end-to-end road transportation, from vehicle placement and dispatch to delivery and turnaround.
• Drive fleet utilization, vehicle availability, TAT and on-time performance.
• Manage transporters, fleet owners and 3PL partners across routes.
• Track freight costs, trip economics and operational performance to identify cost improvements.
• Resolve issues around vehicle placement, delays, breakdowns and transporter performance.
• Maintain operating MIS and ensure capacity is aligned with business requirements.

What we're looking for:

• Strong hands-on experience in trucking operations, fleet management, or 3PL transportation.
• Good understanding of FTL operations, fleet utilization, route planning and transport economics.
• Experience managing a mix of owned/attached fleets and external transporters would be valuable.
• Prior experience in cement logistics or other high-volume industrial transportation is strongly preferred.
• Someone comfortable being close to operations, working with transporters, and solving problems on the ground.
• This role is based out of Nehru place, Delhi