Operations Manager

Alliance Recruitment Agency; Navi Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Alliance Recruitment Agency in Navi Mumbai is seeking an experienced Operations and Logistics Manager to oversee end-to-end order fulfillment and logistics workflows. You will coordinate with production, manage stock at head office, and drive efficiency in delivery processes to meet customer expectations.

The ideal candidate has an MBA in operations or supply chain, at least 3 years in mid-size industries, and strong Excel-based data analytics to monitor performance and costs across

Qualifications

• MBA in operations, logistics or supply chain management.
• Minimum 3 years’ experience in mid-size industries.
• Experience in operations, supply chain and logistics management.
• Proficiency in Excel for data analysis and reporting.
• Strong problem-solving and analytical skills with ability to work independently.
• Excellent coordination and communication skills to manage cross-functional teams.

Responsibilities

• Ensure timely delivery of all customer orders with service excellence.
• Coordinate with production to prioritize dispatch per production plans.
• Maintain adequate stock at head office.
• Track and verify deliveries with proper receipt entry and resolve discrepancies.
• Analyze operational data to identify process improvements.
• Optimize logistics and transportation costs for cost-effective deliveries.
• Track transportation costs per delivery to control expenses.
• Handle returns efficiently through GRN generation.
• Build strong relationships with plant, logistics, and sales teams for seamless operations.
• Independently resolve operational issues with minimal disruptions.

Skills

Operations Mgmt

Supply Chain

Logistics

Analytical Skills

Independent Working

Coordination

Cross-functional Teams

Education

MBA in Operations/Logistics/Supply Chain Management

Tools

Microsoft Excel

Job description

Key Responsibilities

• Ensure timely delivery of all customer orders while maintaining service excellence.
• Coordinate with the production team to prioritize dispatch schedules based on production plans.
• Ensure adequate stock availability at the head office location.
• Track and verify order deliveries, ensuring proper receipt entry in the system and resolving any discrepancies immediately.
• Monitor and analyze operational data to identify areas for process improvement.
• Optimize logistics and transportation costs, ensuring cost-effectiveness in customer deliveries.
• Track transportation costs for each customer delivery to maintain transparency and control expenses.
• Handle returns efficiently, ensuring smooth processing until goods are delivered back to the plant and GRN is generated in the system.
• Build and maintain strong relationships with the plant, logistics, and sales teams for seamless operations.
• Independently resolve operational issues, ensuring minimal disruptions.

Qualifications & Skills

• MBA in operations/logistics/supply chain management.
• Minimum 3 years’ experience in mid-size industries.
• Proven experience in operations, supply chain, and logistics management.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Strong problem-solving and analytical skills with an ability to work independently.
• Excellent coordination and communication skills to manage cross-functional teams.