Operations Manager

Kaabil; Ludhiana; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Kaabil is seeking an experienced Operations Manager in Ludhiana, India, to oversee the smooth running of station operations and ensure all operational SOPs are followed. The ideal candidate will have relevant experience in the logistics or manufacturing industry and a strong focus on data analysis and stakeholder management.

This role requires excellent communication skills, a good understanding of operational budgets, and the ability to manage a diverse team effectively. A people-centric approach combined with analytical skills is essential for success in this position.

Qualifications

• Relevant experience in Logistics or Manufacturing industry.
• Ability to collaborate with internal and external stakeholders.
• Good communication and people management skills.

Responsibilities

• Ensure smooth running of station operations.
• Monitor operational SOPs and timely audits.
• Manage operational budgets and fleet.

Skills

Operations Management

Data Analysis

Stakeholder Management

Good communication skills

People management

Analytical skills

Task prioritization

Job description

Key Responsibilities

• Ensures end to end smooth running of station operations for the assigned area/cluster.
• Ensures all the operational SOP’s are followed, and timely audit is conducted.
• Monitors Zero Breach across Region in terms of shipments closures within defined TAT.
• Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software.
• Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date).
• Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management.
• Suggets various models for new pin code expansion of new location / cities across cluster and scouts for facilities for the new DCs.
• Acts as a people manager and coordinates with HR for FEs’ salaries, other issues & grievances.
• Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages.
• Monitors security parameters across region and ensures no unlawful activity occurs.
• Functional Skills – Operations Management, Data Analysis, Stakeholder Management.
• Experience - Relevant experience in Logistics/ Manufacturing industry.
• Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude.
• Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes in order to gain credibility with senior management.