Operations Manager

Commando Security Force; Khordha; On-site; INR 300,000 - 500,000; Full time

Job summary

Commando Security Force invites applications for a Field Operations Coordinator to oversee site operations across deployed manpower in Odisha. You will monitor performance, attendance, and discipline of security guards, housekeeping and technical staff, ensuring smooth daily execution.

The role requires strong liaison skills with government officials and private clients, prompt onboarding of manpower per tenders, compliance with PSARA, wage laws, PF/ESIC, and accurate attendance verification and

Responsibilities

• Field & Site Operations: Visit deployment sites daily to monitor performance, attendance, and discipline of deployed manpower (Security Guards, Housekeeping, Technical/Non-Technical staff).
• Client Liaisoning: Act as the primary contact for Government Officials, Department Heads, and Private Clients; maintain relationships and ensure zero client complaints.
• Onboarding & Deployment: Manage immediate deployment of manpower as per tender requirements; arrange quick replacements for absenteeism.
• Compliance & Documentation: Ensure adherence to government labor laws, PSARA regulations, Minimum Wages Act, PF, and ESIC compliance at ground level.
• Billing & Attendance Verification: Collect, verify, and cross-check daily/monthly attendance logs and coordinate with head office for timely invoice generation.
• Grievance Redressal: Resolve on-site disputes, staff issues, and bottlenecks swiftly without disrupting client work.
• Reporting: Provide daily and weekly operational reports to Management/Head Office regarding site status and client feedback.

Job description

Role & responsibilities -

• Field & Site Operations:- Visit various deployment sites daily to monitor the performance, attendance, and discipline of deployed manpower (Security Guards, Housekeeping, Technical/Non-Technical staff).

• Client Liaisoning:- Act as the primary point of contact for Government Officials, Department Heads, and Private Clients. Maintain healthy relationships and ensure zero client complaints.

• Onboarding & Deployment:- Manage immediate deployment of manpower as per new tender requirements. Arrange quick replacements in case of absenteeism.

• Compliance & Documentation:- Ensure strict adherence to government labor laws, PSARA regulations, Minimum Wages Act, PF, and ESIC compliance at the ground level.

• Billing & Attendance Verification:- Collect, verify, and cross-check daily/monthly attendance logs from site supervisors and coordinate with the head office for timely invoice generation.

• Grievance Redressal:- Resolve on-site disputes, staff issues, and operational bottlenecks swiftly without disrupting the clients work.

• Reporting:- Provide daily and weekly operational reports to the

Management/Head Office regarding site status and client feedback.

Preferred candidate profile

SECURITY INDUSTRIES and OUTSOURCE INDUSTRIES