Operations Manager

Commando Security Force; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

Commando Security Force in Hyderabad, India, seeks a seasoned operations lead for field and site management. You will oversee deployment, attendance, and discipline of security, housekeeping, and technical staff while liaising with government officials and private clients.

The role requires strong leadership, crisis management, and negotiation skills, with a focus on compliance and timely reporting. On-site presence and prompt deployments are essential.

Qualifications

• Experience in security operations and site management.
• Ability to liaise with government officials and private clients.
• Knowledge of labor laws and compliance basics.

Responsibilities

• Field & Site Operations: monitor deployment sites daily for performance, attendance and discipline.
• Client Liaison: act as primary contact for government and private clients; maintain relationships.
• Onboarding & Deployment: deploy manpower per tender; arrange replacements as needed.
• Compliance & Documentation: ensure adherence to PSARA, Minimum Wages Act, PF/ESIC.
• Billing & Attendance Verification: verify attendance logs and coordinate invoicing.
• Grievance Redressal: resolve on-site disputes swiftly without disrupting operations.
• Reporting: provide daily/weekly site status and client feedback to management.

Skills

Leadership

Crisis management

Negotiation

Communication

Job description

Role & responsibilities

• Field & Site Operations: Visit various deployment sites daily to monitor the performance, attendance, and discipline of deployed manpower (Security Guards, Housekeeping, Technical/Non-Technical staff).
• Client Liaisoning:-Act as the primary point of contact for Government Officials, Department Heads, and Private Clients. Maintain healthy relationships and ensure zero client complaints.
• Onboarding & Deployment:* Manage immediate deployment of manpower as per new tender requirements. Arrange quick replacements in case of absenteeism.
• Compliance & Documentation: Ensure strict adherence to government labor laws, PSARA regulations, Minimum Wages Act, PF, and ESIC compliance at the ground level.
• Billing & Attendance Verification:Collect, verify, and cross-check daily/monthly attendance logs from site supervisors and coordinate with the head office for timely invoice generation.
• Grievance Redressal: Resolve on-site disputes, staff issues, and operational bottlenecks swiftly without disrupting the clients work.
• Reporting: Provide daily and weekly operational reports to the Management/Head Office regarding site status and client feedback.

Skills:* Strong leadership, crisis management, negotiation, and excellent communication skills.

Preferred candidate profile

SECURITY INDUSTRIES , OUTSOURCED INDUSTRIES .