Operations Manager

Property solutions India Pvt ltd; Hyderabad, Chennai District, Bengaluru; On-site; INR 700,000 - 900,000; Full time

Job summary

Property solutions India Pvt ltd in Hyderabad is seeking a Facility Manager to oversee all FM operations at the facility, ensuring quick response to priority calls and adherence to SOPs.

You will supervise janitorial staff, manage procurement, stock and reporting, and coordinate with the client admin team to meet KPIs. This role requires leadership, compliance with labor laws, and cost-reduction initiatives across housekeeping, security, and cafeteria services.

Responsibilities

• Be accessible for escalation of all FM related issues for the facility
• Ensure immediate response to Priority Calls
• Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions
• To supervise and direct a group of janitorial staff engaged in a variety of cleaning tasks
• Ensure adherence to SOPs and checklists and guide the Operations team when initiating work at site.
• Inspect the turn out and attendance of the staff and sign the shift register
• Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day
• Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
• Keep stock of all consumables
• Ensure orders are dispatched in time and follow up with the stores to ensure timely supply
• Adhere to the Client procurement procedures
• Generate Monthly Management Reports in the agreed format to the FM
• Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM
• Be responsible for adherence of all FM procedures for the facility assigned
• Performs additional job duties as requested
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facility
• Provide overall services in accordance with Client standard processes and procedures including application of policies and programs, coordination of information
• Develop and implement innovative programs and processes that reduce the utility costs and increase productivity.
• Ensure compliance with portfolio wide initiatives and required local, state and central laws & regulations that pertain to the operating of facilities
• Develop and implement the annual management plan; accomplish key performance indicators as identified by Client
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting
• Ensure client satisfaction with client Facility Management by providing a seamless interface into Client Admin Team
• Demonstrate leadership, responsiveness and creativity
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client
• Ensure 100% statutory & labor compliance
• Prepare and present the MMR and QBR and support the Facility Manager in this regard.

Skills

Facilities management

People management

Vendor management

SOP compliance

Reporting

Job description

Role & responsibilities

• Be accessible for escalation of all FM related issues for the facility
• Ensure immediate response to Priority Calls
• Evaluates records to forecast department personnel requirements
• Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions
• To supervise and direct a group of janitorial staff engaged in a variety of cleaning tasks
• Ensure adherence to SOPs and checklists and guide the Operations team when initiating work at site.
• Inspect the turn out and attendance of the staff and sign the shift register
• Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day
• Inspect the turn out and attendance of the staff and sign the shift register
• Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
• Keep stock of all consumables
• Ensure orders are dispatched in time and follow up with the stores to ensure timely supply
• Adhere to the Client procurement procedures
• Generate Monthly Management Reports in the agreed format to the FM
• Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM
• Be responsible for adherence of all FM procedures for the facility assigned
• Performs additional job duties as requested
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facility
• Provide overall services in accordance with Client standard processes and procedures including application of policies and programs, coordination of information
• Develop and implement innovative programs and processes that reduce the utility costs and increase productivity.
• Ensure compliance with portfolio wide initiatives and required local, state and central laws & regulations that pertain to the operating of facilities
• Develop and implement the annual management plan; accomplish key performance indicators as identified by Client
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting
• Ensure client satisfaction with client Facility Management by providing a seamless interface into Client Admin Team
• Demonstrate leadership, responsiveness and creativity
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client
• Ensure 100% statutory & labor compliance
• Prepare and present the MMR and QBR and support the Facility Manager in this regard.

Preferred candidate profile

• attractive salary and benefits .