Operations Engineer

Niyukti Systems, Inc

Maharashtra

On-site

INR 900,000 - 1,500,000

Full time

6 days ago

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Job summary

Niyukti Systems, Inc is seeking an Operations Engineer to join our Engineering Operations Team in Maharashtra. You will automate operational processes, provide advanced product support, and develop integrations to meet internal and customer needs.

You will perform root cause analysis, build tools to improve system functionality, monitor integrations, and collaborate with multiple departments to enhance software value.

Responsibilities

Execute and automate operational processes
Provide second-level support for the product
Implement customer-requested integrations and automations
Investigate and identify causes of technical issues escalated by Customer Support
Perform root cause analysis for production issues and recommend improvements
Develop software to automate operational procedures and meet internal stakeholder needs
Design and develop software solutions for customer needs as part of Professional Services
Monitor integrations and develop tools to automate report reconciliation and visualization

Job description

Were seeking an Operations Engineer to join our dynamic Engineering Operations Team. In this role, youll be instrumental in automating operational processes, providing advanced product support, and crafting custom integrations to meet both internal and customer needs. Your work will involve root cause analysis, developing tools to improve system functionality, and collaborating with various departments to enhance our softwares value. If youre a skilled software engineer with a passion for problem-solving and a drive to innovate, we invite you to apply.

Responsibilities

Execute and automate operational processes
Provide second-level support for the product
Implement customer-requested integrations and automations
Investigate and identify causes of technical issues escalated by Customer Support
Perform root cause analysis for production issues and recommend improvements
Develop software to automate operational procedures and meet internal stakeholder needs
Design and develop software solutions for customer needs as part of Professional Services
Monitor integrations and develop tools to automate report reconciliation and visualization