Operations Engineer

Accenture in India; Chennai District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Accenture in India is seeking an Operations Engineer to oversee the smooth functioning of production systems and services, ensuring alignment with operational requirements and service agreements. The role involves continuous monitoring, managing delivery processes, and addressing issues to maintain reliability and performance.

Collaboration with multiple teams to coordinate operational activities supports service continuity.

Qualifications

• Minimum 8 years of experience in Network Infrastructures.
• SME role and leadership experience desirable.

Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to optimize operational workflows and enhance system efficiency.
• Facilitate communication between technical and non-technical stakeholders to ensure alignment on operational goals.
• Mentor junior team members to support their professional growth and development.

Skills

Network Infrastructures

Principal Engineer

Education

15 years full time education

Job description

Project Role

Operations Engineer

Project Role Description

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills

Network Infrastructures, Principal Engineer

Good to have skills

NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification

15 years full time education

Summary

As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and promptly addressing any issues that arise to maintain system reliability and performance. Collaboration with various teams to coordinate operational activities and support service continuity is a key aspect of daily responsibilities, along with adapting to evolving operational needs and contributing to process improvements.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to optimize operational workflows and enhance system efficiency.
• Facilitate communication between technical and non-technical stakeholders to ensure alignment on operational goals.
• Mentor junior team members to support their professional growth and development.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Network Infrastructures, Principal Engineer.
• Strong knowledge of network architecture, protocols, and infrastructure components.
• Experience in managing and supporting large-scale production environments.
• Ability to troubleshoot complex network issues and implement effective solutions.
• Familiarity with monitoring tools and performance analysis techniques.
• Skilled in coordinating cross-functional teams to achieve operational objectives.

Additional Information

• The candidate should have minimum 8 years of experience in Network Infrastructures.
• This position is based at our CDC2F - SEZ location.
• A 15 years full time education is required.