Operations Audit- Manager

Pacific Development Corporation; New Delhi; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Pacific Development Corporation in India is seeking an experienced Audit Manager to conduct quarterly audits across malls, evaluating housekeeping, security, parking, and F&B operations. You will assess efficiency, manpower use, and compliance, identify gaps, and coordinate with site teams to close observations.

Prepare reports and track corrective actions. The ideal candidate has 8–12 years in Mall Operations or related fields, strong SAP knowledge, and robust reporting skills to drive

Qualifications

• Bachelor's degree in any discipline required.
• 8–12 years of experience in Mall Operations, Real Estate, Retail or Hospitality.
• Experience in Operations Audit and Quality Assurance.
• Knowledge of mall operations and facility management.
• SAP knowledge and strong reporting abilities.

Responsibilities

• Conduct quarterly operational and process audits across malls.
• Audit mall operations, including housekeeping, security, parking, facility management and F&B operations.
• Evaluate operational efficiency, manpower utilization and process compliance.
• Identify operational gaps and recommend corrective actions.
• Coordinate with site teams for timely closure of audit observations.
• Prepare audit reports, validate data and share findings with management.
• Monitor implementation of corrective and preventive actions.

Skills

Analytical skills

Reporting abilities

Education

Bachelor's Degree in any discipline

Tools

SAP

Job description

Key Responsibilities

• Conduct quarterly operational and process audits across malls.


• Audit mall operations, including housekeeping, security, parking, facility management and F&B operations.


• Evaluate operational efficiency, manpower utilization and process compliance.


• Identify operational gaps and recommend corrective actions.


• Coordinate with site teams for timely closure of audit observations.


• Prepare audit reports, validate data and share findings with management.


• Monitor implementation of corrective and preventive actions.

Required Skills & Qualifications

• Bachelor's Degree in any discipline.


• 8-12 years of experience in Mall Operations, Real Estate, Retail or Hospitality.


• Experience in Operations Audit and Quality Assurance.


• Knowledge of mall operations and facility management.


• SAP knowledge, analytical skills and strong reporting abilities