Operations Associate- US (Sales)

Amberstudent; India; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Employee wellbeing policies (as per co

Remote work

Job summary

AmberStudent is seeking an Operations Associate for US sales to work remotely. The role requires handling outbound sales for student housing bookings, acting as an intermediary between property managers and students, and maintaining a high conversion rate.

You will engage with leads through WhatsApp and email, using CRM tools to track progress and ensure timely bookings. The ideal candidate will have strong English communication, good planning skills, and the ability to perform under pressure.

Qualifications

• Excellent verbal and written communication in neutral English.
• Good time management and planning skills.
• Good call closing techniques.
• Proficiency in CRM or other similar softwares.

Responsibilities

• Perform outbound sales activities to book students for accommodation.
• Act as an aggregator between property managements and students.
• Build rapport with the target demographic to ensure a smooth sales cycle.
• Maintain a solid conversion rate.
• Handle bookings-related tasks across all times.
• Communicate with leads via WhatsApp, Email, and CRM tools.
• Contribute to QoQ and YoY growth as part of a high-performing team.
• Work under pressure and stay self-motivated to meet targets.

Skills

Verbal communication

Written communication

Time management

Closing calls

Tools

CRM software

Job description

Job Title: Operations Associate- US (Sales)

Location: Remote

US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable)

Must have own laptop and stable internet connection

About AmberStudent

About Amber

Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale.

Key Responsibilities

• Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
• Act as an aggregator between the property managements and the students
• Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
• Maintain a solid conversion rate
• Perform various tasks related to completing bookings during all the times
• Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.
• Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
• Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills Required

• Excellent verbal and written communication skills in neutral English
• Good time management and planning skills
• Good call closing techniques
• Proficiency in CRM or other similar softwares

Qualifications

• Minimum 60% required in academics
• Experience - 0 to 3 years
• Experience in tele sales or similar background will be a plus
• Preferred industry experience in real estate, hospitality, business development or customer service
• Understanding of the US market in terms of geography and demographics will be a plus

What will you get from amber?

• Amazing work culture (trust us when we say this!)
• Employee wellbeing policies (at the best standard)