Operations Associate- Us (Sales)

Techsol Engineers; India; Remote; INR 4,286,000 - 6,190,000; Full time

Benefits offered by this job

Stable career growth

Great work culture

Employee wellbeing policies

Job summary

AmberStudent seeks an Operations Associate- US (Sales) to perform outbound sales for student housing bookings. You will act as an intermediary between property managers and students, building rapport and ensuring a smooth sales cycle while maintaining strong conversion rates. You will communicate with leads through WA, Email, and CRM tools and contribute to QoQ growth.

Role requires US shift timing, remote work, and a proactive, high-energy approach to meet targets in a fast-paced environment.

Qualifications

• Graduate with strong academic record; minimum 60% in academics.

Responsibilities

• Perform outbound sales activities to book students for short/long-term stays.
• Act as aggregator between property management and students.
• Build rapport to ensure a smooth sales cycle.
• Maintain a solid conversion rate and achieve targets.
• Handle bookings via WhatsApp, Email, and CRM tools.
• Provide high-quality customer service as part of a high-performing team.
• Work under pressure and stay self-motivated to meet deadlines.

Skills

Verbal Communication

Active Listening

Time Management

Objection Handling

Strategic Prospecting

Negotiation

Closing Techniques

CRM Proficiency

Education

Graduate

Tools

CRM Software

Job description

Job Title: Operations Associate- US (Sales)

Location: Remote

US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable)

Must have own laptop and stable internet connection

About AmberStudent

About Amber

Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale.

Key Responsibilities

• Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
• Act as an aggregator between the property managements and the students
• Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
• Maintain a solid conversion rate
• Perform various tasks related to completing bookings during all the times
• Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.
• Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
• Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills Required

• Excellent verbal and written communication skills in neutral English
• Active listening skills
• Good time management and planning skills
• Objection handling skills
• Strategic prospecting skills
• Negotiation skills
• Good call closing techniques
• Proficiency in CRM or other similar softwares

Qualifications

• Education level - Graduate
• Minimum 60% required in academics
• Experience - 0 to 3 years
• Experience in tele sales or similar background will be a plus
• Preferred industry experience in real estate, hospitality, business development or customer service
• Understanding of the US market in terms of geography and demographics will be a plus

What will you get from amber?

• Stable career growth
• Amazing work culture (trust us when we say this!)
• Employee wellbeing policies (at the best standard)