Operations and Maintenance Engineer in Karnataka

Sany Renewable Energy Co., Ltd; Karnataka; On-site; INR 600,000 - 900,000; Full time

Job summary

Sany Renewable Energy Co., Ltd seeks a seasoned service and maintenance professional in Karnataka to own service proposals, coordinate cross-functional teams, and ensure high-quality, customer-focused offerings across project levels.

You will map decision-makers, manage inquiries and RFPs, standardize proposal templates, and support contract negotiations with a focus on timely, professional delivery and continuous improvement in service delivery.

Qualifications

• Minimum 4 years’ experience in service/maintenance.
• Prefer experience in WTG OEM or renewable IPP.
• Diploma Mechanical or degree and above.
• Knowledge of the assigned region or customers.
• Ability to work at heights and in challenging weather conditions.
• Effective communication with team members and external service providers.
• Languages: English, Hindi.

Responsibilities

• Provide support towards customer and sales team by presenting Sany service portfolio, and service plan (region/country/project-level).
• Lead the stratification, planning and preparation of service proposals, coordinating with multidisciplinary teams.
• Build favourable customer relationships and map key decision makers to enhance confidence in Sany.
• Own service part analysis of customer inquiries and RFPs/tenders and communicate deviations.
• Initiate internal approvals for service risks and opportunities and secure leadership sign-offs.
• Write service proposals, including official offerings, strategy, and schedules.
• Participate and lead contract negotiations for the service part of the contract.
• Standardize service proposal processes including scope, availability, and templates.
• Costing and pricing model standardization and database maintenance.
• Liaise with regional Projects & Services teams to create a continuous feedback loop.

Education

Diploma Mechanical

Bachelor's degree or above

Job description

Job Responsibilities:

1. Provide support towards customer and sales team by presenting Sany service portfolio, and service plan (region/country/project-level) incl. business model, training plan, recruitment plan, spare parts plan, inspection plan, scheduled maintenance, transportation & crane plan, warehousing plan, Q-EHS plan etc.
2. Be the overall owner (focal point), lead the stratification, planning and preparation of service proposals, including close liaison with all necessary multidisciplinary teams internally and externally and inspire all relevant resources to obtain the required results.
3. Take part in building favourable customer relationships, mapping key decision makers & influencers, and enhancing confidence/bankability of Sany in customer's organization.
4. Overall owner (go-to person) of the service part's analysis of customer's inquiries and RFP/tenders, including timely communication with customer if any clarification and deviations such as scope of services, availability requirements, business model, DoR etc.
5. Initiate and follow through internal report & approval processes for all service risks and opportunities, and secure the sign-offs from leadership team.
6. Writer of the service proposals, in terms of official service offering and service strategy, contractual schedules, and ensure the quality, integrity, professionalism of the proposal.
7. Participate and lead the contract negotiation for the service part of the contract, and be able to close the deal in a customer-servicing, efficient, professional fashion.
8. Take initiative for standardization, digitalization and optimization of the service proposal works incl. scope of services, excluded & additional services, availability warranty (time-/energy-based), division of responsibilities, service & availability contract templates and schedules.
9. OPEX costing and pricing model standardization incl. database maintenance.
10. Close liaison with regional Projects & Services team who’s responsible for execution, and create a continuous Corrective Feedback Loop.

Requirements:

1. Experience: Minimum 4 years’ experience in the field of service / Maintenance. Preferably from WTG OEM or renewable IPP side, alternatively from other industrial sectors.
2. Education: Diploma Mechanical or degree and above.
3. Knowledge: Knowledge of the assigned region or customers: The stronger the better.
4. Ability: Ability to work at heights and in challenging weather conditions.
5. Skill: Effective communication skills to collaborate with team members and external service providers.
6. Language: English, Hindi.