Operations and Maintenance Engineer in Tamil Nadu

Sany Renewable Energy Co., Ltd; Tamil Nadu; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Sany Renewable Energy Co., Ltd is seeking a seasoned Service & Maintenance professional in Tamil Nadu to spearhead service proposals and planning for regional projects. You will coordinate cross-functional teams to deliver high-quality service strategies and manage customer relationships from inquiry through contract closure.

The role emphasizes standardization, digitalization, and optimization of service offerings, focusing on availability, DoR, and pricing models, acting as the focal point for

Qualifications

• Minimum 4 years' experience in service/maintenance.
• Preferably from WTG OEM or renewable IPP side, or related industries.
• Knowledge of assigned region or customers strengthens candidacy.
• Ability to work at heights and in challenging weather conditions.
• Strong communication to collaborate with team members and external service providers.

Responsibilities

• Provide support to customer and sales by presenting Sany service portfolio and service plan.
• Lead stratification, planning and preparation of service proposals with multi-disciplinary teams.
• Build favourable customer relationships and map decision makers to enhance confidence in Sany.
• Own service inquiry analysis and RFP/tender responses, ensuring clear scope and DoR deviations.
• Initiate internal approvals for service risks/opportunities and secure leadership sign-offs.
• Draft service proposals detailing offering, strategy, schedules and contract templates.
• Participate in and lead contract negotiations for the service part of the contract.
• Drive standardization, digitalization and optimization of service proposal workstreams.
• Maintain OPEX costing and pricing model data; liaise with regional projects and services teams.

Skills

Effective communication

Team collaboration

Work at heights

Regional knowledge

Education

Mechanical diploma

Bachelor's degree or higher

Job description

1. Provide support towards customer and sales team by presenting Sany service portfolio, and service plan (region/country/project-level) incl. business model, training plan, recruitment plan, spare parts plan, inspection plan, scheduled maintenance, transportation & crane plan, warehousing plan, Q-EHS plan etc.

2. Be the overall owner (focal point), lead the stratification, planning and preparation of service proposals, including close liaison with all necessary multidisciplinary teams internally and externally and inspire all relevant resources to obtain the required results.

3. Take part in building favourable customer relationships, mapping key decision makers & influencers, and enhancing confidence/bankability of Sany in customer's organization.

4. Overall owner (go-to person) of the service part's analysis of customer's inquiries and RFP/tenders, including timely communication with customer if any clarification and deviations such as scope of services, availability requirements, business model, DoR etc.

5. Initiate and follow through internal report & approval processes for all service risks and opportunities, and secure the sign-offs from leadership team.

6. Writer of the service proposals, in terms of official service offering and service strategy, contractual schedules, and ensure the quality, integrity, professionalism of the proposal.

7. Participate and lead the contract negotiation for the service part of the contract, and be able to close the deal in a customer-servicing, efficient, professional fashion.

8. Take initiative for standardization, digitalization and optimization of the service proposal works incl. scope of services, excluded & additional services, availability warranty (time-/energy-based), division of responsibilities, service & availability contract templates and schedules.

9. OPEX costing and pricing model standardization incl. database maintenance.

Close liaison with regional Projects & Services team who's responsible for execution, and create a continuous Corrective Feedback Loop.

Requirements

1. Experience: Minimum 4 years' experience in the field of service / Maintenance. Preferably from WTG OEM or renewable IPP side, alternatively from other industrial sectors.

2. Education: Diploma Mechanical or degree and above.

3. Knowledge: Knowledge of the assigned region or customers: The stronger the better.

4. Ability: Ability to work at heights and in challenging weather conditions.

5. Skill: Effective communication skills to collaborate with team members and external service providers.