Openings For Technical voice process - Night Shift(Chennai)

Movate Technologies; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Movate Technologies in Chennai is seeking a Technical Voice Support (International) with at least 1 year of experience in technical voice support. Any Bachelor's degree is acceptable. The role involves resolving technical inquiries, guiding customers on installations, and performing troubleshooting to achieve first-call resolution.

Ambattur, Ambit IT Park, Chennai location. Immediate joiner or 15 days notice period preferred.

Qualifications

• Minimum 1 year of experience in technical voice support.
• Any Bachelor's Degree.

Responsibilities

• Respond promptly, courteously, and knowledgeably to technical support inquiries.
• Provide top-tier support to all customers with a goal of first call resolution.
• Educate customers on system installation/use, and assist in troubleshooting.
• Utilize prior customer support experience to enable customer success and happiness.
• Use problem-solving skills to solve customer issues and address concerns.
• Outbound calls to current customers to address issues when needed.

Skills

Technical voice support

Education

Bachelor's degree

Job description

Job description

Job Opportunity for Technical Voice Engineer (International Voice Process) at Movate Technologies, Chennai

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

We are currently hiring for the Technical voice Support at our Ambattur (Ambit IT Park),

Chennai location.

Please find the job details below:

Job Title: Technical voice Support (International)

Experience Required: Minimum 1 Year of experience from Technical voice

Educational Qualification: Any Bachelors Degree

Technical Support Voice

Responsibilities:

• Respond promptly, courteously, and knowledgeably to technical support inquiries
• Provide top-tier support to all customers with a goal of first call resolution
• Educate customers on system installation/use, and assist in troubleshooting
• Utilize prior customer support experience to enable customer success and happiness
• Use problem-solving skills to solve customer issues and address concerns
• Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner/15 Days

Educational Qualification: Any Bachelors Degree