Technical Support (International Voice) - Night Shift

Movate; Thiruvallur District; On-site; INR 300,000 - 420,000; Full time

Job summary

Movate is hiring a Technical Support Engineer for the International Voice Process in Ambattur, Chennai. This night-shift, office-based role requires experience in international voice support and strong communication to handle global customers.

You will diagnose and resolve technical issues, deliver first-call resolutions, and provide exceptional service while upholding quality standards. Suitable for experienced professionals seeking growth in CX engineering.

Qualifications

• Minimum 6 months of experience in an International Voice Process.
• Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.

Responsibilities

• Provide technical assistance to international customers.
• Diagnose and resolve technical issues with first-call resolution.
• Deliver excellent customer service to ensure satisfaction.

Skills

International Voice Process

Technical Support

Verbal English Communication

Troubleshooting

Customer Handling

Job description

We're Hiring: Technical Support Engineer - International Voice Process

Location: Ambattur, Chennai (Work from Office)

Shift: Night Shift

Weekly Off: Rotational Week Offs

Walk-In Location: Ground Floor, Ambit IT Park, Ambattur Industrial Estate 1st Cross Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058

Please note that this role is intended for experienced candidates and is not suitable for freshers.

• Minimum 6 months of experience in an International Voice Process.
• Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.
• Provide technical assistance to international customers.
• Diagnose and resolve technical issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.

Interested candidates can share their updated resume to [e-mail] or 7845138839.

Please avoid sending direct messages on LinkedIn.

Movate is a leading global digital technology and customer experience (CX) services company that partners with some of the world's most recognized brands to deliver innovative business solutions. With expertise spanning technical support, customer experience management, digital engineering, AI-driven services, and business transformation, Movate empowers organizations to accelerate growth while fostering a culture of innovation, continuous learning, and career development for its employees.

At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.

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