Openings For IT Support

Mployee.me; Mumbai; Vor Ort; INR 300.000 - 540.000; Vollzeit

Zusammenfassung

Mployee.me in Mumbai is seeking an IT Support professional to provide technical assistance, troubleshoot hardware and software issues, and maintain day-to-day IT operations. You will support Windows environments, Office apps, printers, and basic networking.

This role requires strong communication, proactive problem-solving, and the ability to manage user accounts and access permissions. You will coordinate with vendors for hardware repairs and ensure timely resolution of support tickets to keep

Qualifikationen

• Proficiency with Windows operating systems.
• Basic networking knowledge (TCP/IP, LAN, Wi‑Fi, DNS, DHCP).
• Strong hardware and software troubleshooting skills.
• Experience with Microsoft Office and Outlook.
• Printer installation and troubleshooting.
• Basic knowledge of Active Directory and user management.
• Good communication and problem-solving skills.

Aufgaben

• Provide technical support to employees for hardware and software issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot operating systems, applications, and network connectivity issues.
• Manage user accounts, passwords, and access permissions.
• Provide support for Windows OS, Microsoft Office, and email applications.
• Troubleshoot LAN, Wi‑Fi, VPN, and internet connectivity issues.
• Perform system updates, software installations, and antivirus checks.
• Maintain IT asset inventory and documentation.
• Coordinate with vendors for hardware repairs and technical support.
• Ensure timely resolution of IT support tickets.

Kenntnisse

Windows OS knowledge

Basic networking

Hardware & software troubleshooting

Microsoft Office & Outlook

Printer setup & troubleshooting

Active Directory & user management

Communication & problem-solving

Tools

Windows OS

Microsoft Office

Outlook

Active Directory

Jobbeschreibung

We are looking for an IT Support professional responsible for providing technical assistance, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day IT operations.

Key Responsibilities

• Provide technical support to employees for hardware and software issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot operating systems, applications, and network connectivity issues.
• Manage user accounts, passwords, and access permissions.
• Provide support for Windows OS, Microsoft Office, and email applications.
• Troubleshoot LAN, Wi‑Fi, VPN, and internet connectivity issues.
• Perform system updates, software installations, and antivirus checks.
• Maintain IT asset inventory and documentation.
• Coordinate with vendors for hardware repairs and technical support.
• Ensure timely resolution of IT support tickets.

Required Skills

• Knowledge of Windows operating systems.
• Basic networking knowledge (TCP/IP, LAN, Wi‑Fi, DNS, DHCP).
• Hardware and software troubleshooting.
• Knowledge of Microsoft Office and Outlook.
• Printer installation and troubleshooting.
• Basic knowledge of Active Directory and user management.
• Good communication and problem-solving skills.