Opening For Desktop support engineer(Chennai)

Tekskills Inc.

Dadri

On-site

INR 300,000 - 450,000

Full time

14 days+

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Job summary

Tekskills Inc. in India seeks an IT support specialist to diagnose and resolve hardware, software, and network issues across desktops, laptops, and peripherals.

The role includes system installation, configuration, and ongoing maintenance of operating systems, applications, and security tools, plus guidance on IT policies.

You will document incidents and resolutions, provide user training, and escalate complex problems when needed to ensure reliable IT services.

Qualifications

  • Experience providing technical support for desktops, laptops, and peripherals.
  • Ability to install, configure, and maintain operating systems and applications.
  • Proficient in diagnosing hardware, software, and network issues.
  • Perform regular updates, patches, and preventive maintenance.
  • Guide users on software usage and IT policies.
  • Document incidents, resolutions, and system changes.

Responsibilities

  • Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripherals.
  • Set up, configure, and maintain operating systems, applications, and security tools.
  • Provide timely troubleshooting and escalate complex issues when needed.
  • Perform regular maintenance and updates to ensure system reliability.
  • Train users on best practices and IT policy compliance.
  • Maintain logs of issues and resolutions for future reference.

Skills

Technical support
System installation
Troubleshooting
Maintenance
User training
Documentation

Job description

Technical support: Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripherals.

System installation: Set up, configure, and maintain operating systems, applications, and security tools.

Troubleshooting: Provide timely solutions for user-reported problems, escalating complex issues when necessary.

Maintenance: Perform regular updates, patches, and preventive maintenance to ensure system reliability.

User training: Guide employees on best practices, software usage, and IT policies.

Documentation: Maintain logs of issues, resolutions, and system changes for future reference.

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