Opening For Desktop support engineer(Chennai)

Tekskills Inc.; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Tekskills Inc. in Bengaluru is seeking an IT support specialist to diagnose and resolve hardware, software, and network issues across desktops, laptops, and peripherals. The role includes setting up and maintaining operating systems, applications, and security tools, plus guiding staff on IT practices.

You will troubleshoot user-reported problems, escalate complex cases, and perform regular updates and patches to ensure reliable systems. Documentation of issues and resolutions is also required.

Qualifications

• Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripherals.
• Set up, configure, and maintain operating systems, applications, and security tools.
• Provide timely solutions for user-reported problems, escalating complex issues when necessary.
• Perform regular updates, patches, and preventive maintenance to ensure system reliability.
• Guide employees on best practices, software usage, and IT policies.
• Maintain logs of issues, resolutions, and system changes for future reference.

Skills

Technical support

System installation

Troubleshooting

Maintenance

User training

Documentation

Job description

Technical support: Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripherals.

System installation: Set up, configure, and maintain operating systems, applications, and security tools.

Troubleshooting: Provide timely solutions for user-reported problems, escalating complex issues when necessary.

Maintenance: Perform regular updates, patches, and preventive maintenance to ensure system reliability.

User training: Guide employees on best practices, software usage, and IT policies.

Documentation: Maintain logs of issues, resolutions, and system changes for future reference.