Desktop support Engineer

Genxlead; Chennai; On-site; INR 350,000 - 550,000; Full time

Job summary

Genxlead in Chennai is seeking a junior IT/infrastructure professional to join our team. You will assist in installing, configuring, and maintaining systems and networks, and provide end-user support.

This role offers exposure to servers, networks, and security practices, with opportunities to grow under senior engineers. 0–2 years of experience and a degree are required, and you will collaborate with a driven team in a dynamic IT environment.

Qualifications

• 0–2 years of experience in IT/infrastructure.
• Bachelor's degree in Computer Science, IT, or related field.
• Familiarity with Windows and Linux operating systems.
• Basic networking knowledge (TCP/IP, DNS, DHCP).
• Strong problem-solving and analytical skills.
• Good communication and teamwork abilities.

Responsibilities

• Assist in installing, configuring, and maintaining systems and networks.
• Monitor system performance and troubleshoot issues.
• Provide technical support to end-users (hardware/software).
• Support system upgrades, patches, and backups.
• Maintain documentation for systems, configurations, and procedures.
• Collaborate with senior engineers on infrastructure projects.
• Ensure security protocols and compliance standards are followed.

Skills

Problem solving

Networking basics

Troubleshooting

Communication

Teamwork

Education

Bachelor's degree in Computer Science, IT, or related field

Job description

Experience

0 to 2 years

Job Location

Chennai

Qualification

Any degree

Responsibilities

• Assist in installing, configuring, and maintaining systems, and networks
• Monitor system performance and troubleshoot issues
• Provide technical support to end-users (hardware/software issues)
• Support system upgrades, patches, and backups
• Maintain documentation for systems, configurations, and procedures
• Collaborate with senior engineers on infrastructure projects
• Ensure security protocols and compliance standards are followed

Skills Qualifications

• Bachelors degree in Computer Science, IT, or related field
• Basic knowledge of operating systems (Windows/Linux)
• Familiarity with networking concepts (TCP/IP, DNS, DHCP)
• Understanding of hardware components and troubleshooting
• Strong problem-solving and analytical skills
• Good communication and teamwork abilities