Opening For Desktop support engineer(Chennai)

Tekskills Inc.; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Tekskills Inc. in Chennai, India is seeking a Technical Support Specialist to diagnose and resolve hardware, software, and network issues across desktops and peripherals. You will install, configure, and maintain operating systems, applications, and security tools.

Responsibilities include troubleshooting, regular updates and maintenance, user training, and documenting issues and changes to ensure reliable IT systems.

Qualifications

Responsibilities

• Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripherals.
• Set up, configure, and maintain operating systems, applications, and security tools.
• Troubleshoot user problems and escalate complex issues when necessary.
• Perform regular updates, patches, and preventive maintenance to ensure system reliability.
• Guide employees on best practices, software usage, and IT policies.
• Maintain logs of issues, resolutions, and system changes for future reference.

Job description

Technical support: Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripherals.

System installation: Set up, configure, and maintain operating systems, applications, and security tools.

Troubleshooting: Provide timely solutions for user-reported problems, escalating complex issues when necessary.

Maintenance: Perform regular updates, patches, and preventive maintenance to ensure system reliability.

User training: Guide employees on best practices, software usage, and IT policies.

Documentation: Maintain logs of issues, resolutions, and system changes for future reference.