Online Sales Executive

themapstores.com; Ahmedabad District; Vor Ort; INR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Training and development

Career growth and promotion

Supportive working environment

Freshers welcome

Skill development

Recognition for performance

Zusammenfassung

themapstores.com is seeking a proactive sales associate to handle outbound calls, respond to inquiries, and explain product features and pricing. You will convert leads into sales, manage customer data in CRM tools, and follow up to build lasting relationships.

The role welcomes freshers and experienced candidates, with emphasis on clear communication in Hindi and Gujarati. A customer-oriented approach and ability to work independently or in a team are valued.

Qualifikationen

• Good communication and convincing skills.
• Freshers and experienced candidates welcome.
• Basic knowledge of computers, MS Excel and internet applications.
• Fluent in Hindi and Gujarati; basic English preferred.
• Ability to handle inquiries and follow up with potential customers.
• Positive attitude and customer-oriented approach.
• Strong interpersonal skills and ability to build relationships.
• Ability to work independently or in a team.
• Experience in telecalling, telesales, customer service or online sales is an advantage.

Aufgaben

• Make outbound calls to potential customers and respond to inquiries.
• Explain products/services, features, benefits, and pricing to customers.
• Convert leads and inquiries into sales.
• Build and maintain positive customer relationships via regular follow-ups.
• Understand customer requirements and recommend suitable products or services.
• Handle customer questions, objections, and concerns professionally.
• Maintain records of customer interactions, leads, and sales activities.
• Coordinate with the sales team to ensure timely follow-ups and order processing.
• Provide excellent customer service and ensure satisfaction.
• Use MS Excel and CRM tools to manage customer data.
• Follow up with existing customers to generate repeat business and referrals.

Jobbeschreibung

Role & responsibilities

• Make outbound calls to potential customers and respond to incoming inquiries.
• Explain company products or services, features, benefits, and pricing to customers.
• Convert leads and inquiries into successful sales.
• Build and maintain positive customer relationships through regular follow-ups.
• Understand customer requirements and recommend suitable products or services.
• Handle customer questions, objections, and concerns professionally.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Coordinate with the sales team to ensure timely follow-ups and order processing.
• Provide excellent customer service and ensure customer satisfaction.
• Use basic computer applications, MS Excel, and CRM tools to manage customer data.
• Follow up with existing customers to generate repeat business and referrals.

Preferred candidate profile

• Candidates with good communication and convincing skills.
• Freshers and experienced candidates are welcome to apply.
• Basic knowledge of computers, MS Excel, and internet applications.
• Fluency in Hindi and Gujarati; basic English communication is preferred.
• Ability to handle customer inquiries and follow up with potential customers.
• Positive attitude, confidence, and a customer-oriented approach.
• Strong interpersonal skills and the ability to build customer relationships.
• Ability to work independently as well as in a team.
• Candidates with prior experience in telecalling, telesales, customer service, or online sales will have an added advantage.

Perks and benefits

• Training and development opportunities.
• Career growth and promotion opportunities.
• Supportive and friendly working environment.
• Opportunity for freshers to build a career in sales.
• Skill development in communication, customer handling, and sales.
• Employee recognition and rewards for outstanding performance.