Online Customer Attending

DuoJobs; Kozhikode district; On-site; INR 180,000 - 300,000; Full time

Job summary

DuoJobs is seeking a female customer service representative to handle inquiries via WhatsApp, social media and other digital channels in Kerala. You will respond to queries, provide product information, and help customers through the sales journey.

The role requires polite, professional communication, good written and verbal skills, basic computer knowledge, and the ability to manage multiple inquiries while maintaining positive relationships.

Qualifications

• Female candidate
• Good written and verbal communication skills
• Customer service and follow-up skills
• Basic computer and internet knowledge
• Ability to handle multiple customer enquiries
• Polite and professional approach

Responsibilities

• Handle customer enquiries through online platforms such as WhatsApp, social media and other digital channels.
• Respond to customer queries, provide information about products or services, and follow up on inquiries to maintain positive customer relationships.

Skills

Communication skills

Customer service

Follow-up skills

Multitasking

Basic computer

Job description

Responsible for handling customer enquiries through online platforms such as WhatsApp, social media, and other digital channels. The role involves responding to customer queries, providing information about products or services, following up with enquiries, and maintaining positive customer relationships.

Requirements

• Female candidate
• Good written and verbal communication skills
• Customer service and follow-up skills
• Basic computer and internet knowledge
• Ability to handle multiple customer enquiries
• Polite and professional approach