NOC Support Engineer L1

SVN SYSTECH INDIA; Mumbai, Navi Mumbai; Vor Ort; INR 420.000 - 700.000; Vollzeit

Zusammenfassung

SVN SYSTECH INDIA in Mumbai is seeking a NOC support engineer to monitor alarms and respond quickly to incidents, ensuring system uptime and performance.

The role requires 1-2 years of NOC experience, a solid understanding of alarm monitoring principles, and the ability to work in a fast-paced environment with multiple priorities. You will document resolutions and collaborate with cross-functional teams to resolve complex issues.

Qualifikationen

• 1-2 years of experience in NOC support engineering or similar role.
• Strong understanding of alarm monitoring principles.
• Ability to work effectively in a fast-paced environment with multiple priorities.

Aufgaben

• Monitor and respond to alarms in a timely manner, ensuring minimal downtime and optimal system performance.
• Troubleshoot issues with alarm systems, identifying root causes and implementing solutions to prevent future occurrences.
• Collaborate with other teams to resolve complex technical issues related to NOC operations.
• Maintain accurate records of incident resolutions, including documentation of troubleshooting steps and outcomes.

Kenntnisse

Alarm monitoring

Prioritization under pressure

Jobbeschreibung

Roles and Responsibilities :

• Monitor and respond to alarms in a timely manner, ensuring minimal downtime and optimal system performance.
• Troubleshoot issues with alarm systems, identifying root causes and implementing solutions to prevent future occurrences.
• Collaborate with other teams to resolve complex technical issues related to NOC operations.
• Maintain accurate records of incident resolutions, including documentation of troubleshooting steps and outcomes.

Job Requirements :

• 1-2 years of experience in NOC support engineering or similar role.
• Strong understanding of alarm monitoring principles and practices.
• Ability to work effectively in a fast-paced environment with multiple priorities.