Network & Svcs Operation Assoc Manager

Accenture; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture is seeking a Network Services Operations Associate Manager to transform back-office and network operations, improve revenue assurance controls, and reduce time to market. The role focuses on billing systems, data analytics, and regulatory compliance to prevent revenue leakages and optimize cash flow.

Ideal candidate has 10–14 years in network billing or related telecom ops, with exposure to data-driven risk evaluation and cross-functional collaboration in a multinational setting.

Qualifications

• Experience with revenue assurance controls and data analytics to detect revenue leakages.
• Strong understanding of telecom billing systems and regulatory requirements.
• Ability to monitor real-time data transactions through billing system and network architectures.
• Proficiency in data analysis tools and techniques (SQL, Databricks, Palantir, ML/Gen AI) is a plus.

Responsibilities

• Analyze and solve moderately complex problems; develop new solutions or adapt existing methods.
• Collaborate with cross-functional teams to align with senior management goals.
• Lead or participate in medium-small sized teams on client projects.
• Perform pre-bill/post-bill validation and review contracts for language clarity.

Skills

Network Billing Operations - Problem|

Education

Any Graduation

Job description

Skill required: Network Billing Operations - Problem Management

Designation: Network Svcs Operation Assoc Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveStrong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements.Should have worked on- Revenue Assurance controls and perform data analytics to detect revenue leakages by monitoring real-time data transactions through billing system and network architectures.Data driven risk intelligence through advanced Risk framework (detect multiple leakages and identify unbilled revenue).Continuous monitoring of data stream from partner operators and internal sources.Assist in curbing revenue leakage and maximizing cash flow by identifying anomalies between contract and billing history. Recurring audits to detect errors and fraud by analyzing the network elements transaction data flow.Fraud detection through product UATExperience in pre-bill post bill validation and complete understanding of bill generation.Experience in reviewing contract and suggesting changes in supportable language.Proficiency in data analysis tools and techniques, such as SQL, Databricks, Palantir, Machine learning , Gen AI Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies in large datasets.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders.

What are we looking for

Problem-solving skillsStrong analytical skillsWritten and verbal communication

Roles and Responsibilities

In this role you are required to do analysis and solving of moderately complex problemsTypically creates new solutions, leveraging and, where needed, adapting existing methods and proceduresThe person requires understanding of the strategic direction set by senior management as it relates to team goalsPrimary upward interaction is with direct supervisor or team leadsGenerally interacts with peers and/or management levels at a client and/or within AccentureThe person should require minimal guidance when determining methods and procedures on new assignmentsDecisions often impact the team in which they reside and occasionally impact other teamsIndividual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shiftsQualificationAny Graduation