Network & Svcs Operation Specialist

Accenture in India; Dadri; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Accenture India seeks a seasoned Network Billing Ops specialist to lead problem management and billing accuracy across network services. You will transform back-office operations, reduce time to market, and help grow revenue through improved customer experience and efficient capex use.

The role requires analyzing moderately complex problems, guiding teams, and ensuring adherence to billing policies. A graduation and 7–11 years of relevant experience are expected.

Qualifications

• Graduation in any discipline is acceptable.
• Experience of 7–11 years in related field.
• Strong understanding of billing processes.
• Knowledge of financial reporting standards and reconciliations.

Responsibilities

• Transform back office and network operations to reduce time to market and grow revenue, by improving customer experience and capex efficiency.
• Manage and resolve billing issues and ensure timely invoicing and accurate records.

Skills

Billing & Revenue Management

Billing Processing

Client Management

Problem Solving

Education

Any Graduation

Job description

Skill required: Network Billing Ops - Problem Management

Designation: Network & Svcs Operation Specialist

Qualifications: Any Graduation

Years of Experience: 7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for?

• Accounting & Financial Reporting Standards
• Account Reconciliations
• Billing and Revenue Management
• Billing Processing
• Client Management Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts