Network & Svcs Operation Analyst

Accenture in India; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accenture in India is looking for a Network & Svcs Operation Analyst to work in Network Billing Operations - Problem Management. The role requires 3 to 5 years of experience and a graduate degree in any field, with responsibilities spanning billing processes, issue resolution, and process improvement within back-office and network operations.

The candidate will help transform operations, reduce time to market, and optimize revenue while maintaining compliance with billing policies.

Qualifications

• Analysis and solving of lower-complexity problems.
• Day-to-day interaction is with peers within Accenture.
• Role may require rotational shifts.

Responsibilities

• You will be an individual contributor as a part of a team, with a focused scope of work.
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.
• The decisions you make impact your own work and may impact the work of others.
• Your day-to-day interaction is with peers within Accenture before updating supervisors.

Skills

Telecom Audits

Analytical skills

Circuit Billing / Disconnects

Invoices Audits

Education

Any Graduation

Job description

Skill required

Network Billing Operations - Problem Management

Designation

Network & Svcs Operation Analyst

Qualifications

Any Graduation

Years of Experience

3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for?

• Telecom Audits
• Analytical skills.
• Circuit Billing / Disconnects
• Invoices Audits.
• Telecom Audits
• Analytical skills.
• Circuit Billing / Disconnects
• Invoices Audits. Roles and Responsibilities:
• In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts